Marcia Morales-Jaffe

Marcia is a business executiveand CHRO with a passion for building teams and organizations that deliver extraordinary results. An expert operatorin dynamic, fast-paced,high-growthbusinesses, Marcia is a creative problem-solver that looks “outside-the-box” forsolutions at the intersection of BusinessStrategyand People.

Marcia loves working in organizations with a purpose-driven mission/vision that inspires peopleto deliver extraordinary results. She has unique expertise in shaping culture and values, aligning with strategic direction, setting team goals, creating the right set of incentives/rewards and managing for performance.

Beginning her career as a computerengineer, Marcia receivedher MBA and joined McKinsey & Companyasa management consultant for 7 years,followed by4years inprofessional development, where she found her vocation at the intersection of business and people. In 2003, Marciajoined World Fuel Services to lead People and Performance, when it was a small company with a big vision. She was a key member of the leadership team that grew the business to Fortune 100scale. After 12 years at WFS, Marcia joined PayPal’s leadership teamas Chief People Officerfor the newly spun-off entity. Marcia has been instrumental in laying the right foundation for growth and shaping PayPal’s unique culture, one that inspires every employee to embrace and advance itstransformational business vision and social mission.

Marcia is deeply committed to mentoring and developing future leaders. She has been recognized by the National Diversity Council as a Top 50 Multicultural Leader in Technology (2017), Top 50 Most Powerful Women in Technology (2015) and Top 50 Most Powerful Women in Oil & Gas (2014). Marciais a frequent speaker at conferences and expert panels on culture and diversity. Herprofessional achievements as CHRO are highlighted in her nomination for HRO Today’s CHRO of the Year (May 2017), she will be a keynote speaker at the Fortune / Great Places To Work annual conference (May 2017) and her groundbreaking work at PayPal will be featured in CEB Quarterly’sVoice of the CHRO (July 2017).